DELL Walk-in Drive 2018

About Us:

Dell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Eponymously named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its “build-to-order” or “configure to order” approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. commscope job openings, fresher jobs, naukri, recruitment india, job sites in india, www naukri com, freshersworld,fresher, geography questions, yourself sample answer for freshers, amazon recruitment, indian air force, cmdb, freshservice,itsm,itil processThe company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.

Company Name: Dell International Services India Private Limited

Website address: www.dell.com

Job Profile: Sr. Associate/Client Tech Support

Job Location: Gurugram (NCR/Haryana)

Desired experience: Freshers/0-3 years

Qualification: B.E/B.Tech/Any Degree

Salary: INR 3,25,000 – 5,00,000 P.A.

Drive Date: 15 & 16 May 2018

 

Job Description:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance twithstandardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires a strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Eligibility:

  • Graduate Fresher can Apply(Except MCA/M.Tech)
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Venue Details:

Date: 15th May & 16th May 2018 

Time: 12 pm – 3 pm

Venue:

Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurugram – 122002

Note: Please carry a Govt ID proof
Interested Candidates should register on the below link:





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